(616) 365-9703
1971 E Beltline Ave NE
Grand Rapids,
MI
49525
42.9966
-85.5907
Neighborhood: North East Citizens Action
Worst Customer service in a difficult situation!!
by mksouder at Citysearch
My hair is difficult....he said I could come back in if the style was not right. After a few days it was not feeling right and the reception assured me to just come in...no appt. He was RUDE, rushed and totally f*&^%d up my hair. I was so shocked that it took me about 30 min to realize what had just happened to me. I called and told a girl I was really upset....no call back, no apology, nothing. I called again and again NOTHING. Probably one of those men who cannot handle confrontation or deal with the need for apology or reconciliaton. I had to pay to get my hair fixed because I felt so awkward I wouldn't go back there.
If you have easy hair great, but if you NEED customer service, forget it.
- Pros: was recommended to me
- Cons: when the going got tough the owner was a jack!!off!!

