A J Pinder & Co

07/18/09

Worst Customer service in a difficult situation!!

by mksouder at Citysearch

My hair is difficult....he said I could come back in if the style was not right. After a few days it was not feeling right and the reception assured me to just come in...no appt. He was RUDE, rushed and totally f*&^%d up my hair. I was so shocked that it took me about 30 min to realize what had just happened to me. I called and told a girl I was really upset....no call back, no apology, nothing. I called again and again NOTHING. Probably one of those men who cannot handle confrontation or deal with the need for apology or reconciliaton. I had to pay to get my hair fixed because I felt so awkward I wouldn't go back there.

If you have easy hair great, but if you NEED customer service, forget it.

• Pros: was recommended to me
• Cons: when the going got tough the owner was a jack!!off!!