Heidi Christine's Salons & Spa (Ada)

Terrible customer service and blatant liars. I had an intern named Sammi cut my hair. I showed her the pixie haircut I wanted and she started razoring away when all of sudden she stops and starts tugging my hair. She said, "You have a mole here. It's really dark and kind of makes it look like I cut a hole out in your hair." Well SHE DID cut a hole out in my hair. It wasn't until I got home and washed my head that I felt the hole and the razor sharp edges around it. I took pictures of it and called the next day. They told me they'd just send a gift certificate to my address and confirmed the address. One week later, I still didn't have it so I called again. They apologized and said they'd sent it out the day before. This goes on for four weeks. My mom finally went in and talked to the manager Russ. They said they juuuust sent one out and then proceeded to laugh behind my mom's back. THESE PEOPLE ARE RUDE, INCONSIDERATE LIARS! I don't care if you offer all these amenities during a haircut (which I didn't receive anyway)... they are not nice people and have terrible business practices.…

Great Salon. I tried this salon based on a referral of a good friend after my hair was messed up by another salon. The stylist not only stayed late to work me in but she was able to totally fix the my disastrous hair. Now I am a loyal customer and have been happy every since. Another great thing is that I am absolutely hooked on their facials and their facial products by G.M. Collins....I LUV LUV LUV this stuff!!!…

Surprised. I stumbled upon this site and was surprised by some of the other reviews and felt that I needed to post my experience as I am a customer of Heidi Christine's. I don't know if disgruntled employees are posting or what but my experiences have been totally the opposite. I think the salon is decorated very comfortably and is comparable to any of the other high end salons that I have been to in the past. As for pricing, I don't think in the three years I have been going there they have changed their prices at all and every service I have received has been worth the price every time. They are also very nice and friendly here and make you feel comfortable. 100% recommend.…