Taxis >Calder City Taxi
146 Pleasant St SW, Grand Rapids, MI | Directions 4950342.953114 -85.670716
24 Hours Monday-Sunday
How rude! I called for a cab since it was raining and I had a doctor appointment and am disabled I didn't want to walk in the snow and rain. I was told an hour. That would have been fine but any latter and I would have been screwed. After an hour and 10 minutes I called back to tell them to cancel the non existent cab and that it was to late and now I will need to reschedule . The female just hung up. No sorry not even an explanation, just hung up.
On February 24th - My daughter called Calder's to get a ride home from work. She had used Calder's a few weeks ago and found them friendly and they showed up within 1/2 hour of her call and so she decided to call them again. She left work and walked to a shopping center down the road to wait for the cab - but the store was closed. Calder's told her it would be half an hour. So she waited outside. An hour and 15 minutes later - still standing outside - she called them to ask when the cab would arrive. The woman was rude and told her it would be a few minutes. My daughter called me so I called Calder's to find out when the cab would arrive because she was really cold. They told me 3 minutes. 10 minutes later I called again - to be put on hold for 5 minutes then hung up on. I called back to be told the cab would be there any minute and was hung up on again. Her first call to the cab was at 4:15 - the cab didn't pick her up until 6:00.
THE rudest customer service I have ever had and I only spoke with them for 5 seconds...
Called to see if how long of a wait it would be and price to go from point a to point be.
Dispatch: "Calder city taxi" (rudest I don't want to be here voice ever)
Me: Hello I was wondering if I could get a quote and how long the wait would be.
Dispatch: "ugg from where to where" same snotty voice.
Me: Never mind....
great service! – These folks are great! I had Matt C as my driver. He was actually early and called me ahead of time to let me know he was on his way. I appreciate his customer service and will continue to call him.
Terrible Drivers – I was on my way to work today when one of their drivers almost wrecked my car. I was in the turn lane on E. Paris approaching 36th, when their driver cut in, forcing his way into my lane when there was no room for him. He didn't signal, and almost caused a 3 or 4 car collision. If I hadn't slammed on the brakes, I'd be walking to work. Beware of the overweight, african-american male who was driving taxi 43, hack #79, license plate #CC5958.
Good thing they put their ph# on the trunk so you know who to call when they wreck your car! 616-454-8080
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