1246 Plainfield Ave NE, Grand Rapids, MI | Directions 4950542.986011 -85.666294
Mon. - Fri. 8am - 6pm;Sat. 8am - 5pm;Sun. CLOSED
I would like to thank Muffler Man crew for there generosity, and helpfulness. I don't even own a vehicle, currentlly I take the city bus across the street from there shop. It was snowing really hard one day last month, blizzard conditions and the owner yelled across the street and said " you come over here its too cold out here and wait inside my office, I will let you know when I see the bus coming, there is the restroom, hot coffee, snacks in the cabinet if your hungry please feel free too help yourself." If this is the treatment you receive from them with no car to service,I would imagine if I had a car I'd possibly be spoiled! I will be returning to this service garage when I get a vehicle for my service work. Thank You Muffler Man-Plainfield
Steve & Crew were a big help and done the repairs needed at a cost saving price.
I had had some recent transmission work done and the shop where I had this work done had damaged the cross over pipe and refused to repair it.
They told me it was because it was old and rusty that they did not intend to fix it.
Steve and his crew repaired it and got back to the way it should be.. They did not charge an arm and a leg for what was needed to be done and told me it is an old auto and the pipes are rusty but most likely not more than 4 or 5 yrs old and should last for some time. Very up front and very good to work with not a rip off like the Transmission shop I went to.Go there if you need it done right. Thank you Steve. Joel Manley
Muffler Man(Steve+Rebecca) has an office that is professional but makes you feel very comfortable immediately. You know he is going to take care of your problem. I'm an 82 year old lady who drove in with no power steering and drove out using my finger to turn. I still don't know how he did it or could believe how reasonable my bill was. I will forever be grateful to him & his attractive & friendly wife. I highly recommend Steve & his family of mechanics . They truly enjoy their work which is why I think they are so talented. I'm baking him a cherry pie (his favorite) as I have a 2000 buick & who knows when I will be returning. Doris Sullivan
GREAT JOB STEVE!! I came to Muffler Man to get my 1965 mustang tail pipes put on. Steve went why above and changed the mufflers and pipes around. To fit alot better. He had trouble with his welder, So he fixed his welder first so he could have nice welds on the pipes. Steve and Rebecca are very nice people.
GREAT SERVICE! – November crisis, muffler pipe came apart. On a Saturday morning they got me in and out in 20 minutes! VERY reasonable charge too! If you need muffler work, Steve & crew are the folks to see.
Silence is golden. – Had to bring my car back to MM because the exhaust system they had installed 2 months earlier was falling apart. They repaired it free of charge. That's not the problem.
The problem was when the owner decided to share with me a story of another customer with the same problem. Apparently, the customer accused MM of not fixing his car correctly, and demanded that they replace the entire exhaust system. Steve said....And I quote....."I could see if it was a n1gger trying to rip me off, but this guy was white!"
I'm always amazed by the idiotic things that spill from people's tiny brains, but this guy was a real piece of work. I won't be returning.
The Best for service and professionalism – I came in one cold morning with an exhaust leak on my 1994 Jeep Wrangler .The doors havent even opened when the owner came out asked what he could do to help me out and just a couple of minutes later had my Jeep up on the hoist fixing my exhaust...and also letting me know of a couple other issues I had with my vehicle...I will definitally be bringing my Jeep here again and I will be letting all of my brothers and sisters know in the Fire Dept that this is the shop too come to for repairs..Very Proud and Thankful to have recieved that kind of service from an honest company.
Fast Custom Work!! – I needed to have a small cutom job done that involved strechtcing some pieces of stainless steel tubing. Even though it was close to quitting time and I interrupted dinner - the owner Steve took me right in and got it done. Will definetly go back. If you need any custom work done give him a shout the are great folks to deal with.
Did Exactly What I asked for... They made it quiet! – I was told that my exhaust had a very simple problem with it and to go to muffler man to fix because they are reasonable. Well I went to the one on Plainfield and they were more than reasonable. I was afraid that I would go somewhere and they would look at me and go, "oh, hey this is woman who doesn't know anything we can make her replace her whole exhaust system and not even know that she doesn't have to!" But instead I told them I was student and I needed it done the cheapest they could and that I knew exactly what was going on with it and they fixed for only $75 and were gracious enough to let me run to the bank! I would say over all, I would go to them again!
Steve is the man. – I was in there earlier today and had steve take a look at my muffler. He welded it up for me and it purrs like an alley cat now! Thanks so much Steve. Rebecca was a charming lady as well , very easy to talk to and friendly. Great expierence all in all. I suggest you call ahead of time though cause Steve is a busy guy. Keep up the good work!
Your neighbor on Grove,
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