PriusC Shopper. My sales associate, Nathan, was amazing. I was interested in the new Prius C, a vehicle that had been on the market for less than 2 weeks. Nathan knew her stuff - she was able to answer all of my questions in a thorough, friendly, and professional manner. We got a fair price, which was honored by the dealer throughout the process. Even after payment and paperwork, the great service continued.
polite, respectful, and above all, straightforward. One word... Awesome! They told me a payment over the phone. Showed up and the payment was exactly as promised and they were able to get the whole things financed without money from me, this is the first time I buy a car and all I had to do was sign my name. I appreciate honest businesses and will bring my Camry in for service in the future.
Easily located, good selection, friendly staff.
Just went in on this past Presidents weekend not even thinking about sales, but just decided to go get a new 2012 Toyota Camry. We dealt with a guy named, Majic, real nice and did everything for us that we needed. Everyone was helpful and of course eager to sell a car but not in a pushy way.
Not sure what else to say, it was a good experience.
love for my car. I love my new Camry. Toyota of Grand Rapids was able to get the color I wanted. Inquired all over the State. Because of my "love" for my car I have at least 2 friends that are going to purchase a Toyota! Thank you.
It's great to be able to count on them.. The guys at service dept ALWAYS help me out. Bill is the best. I get there, they take care of me pretty fast. Love the shuttle service too so I don't have to bother my co-workers. Ever since I bought my focus back in 2010, I keep going back to Preferred Ford. It's great to be able to count on them.
They went the extra mile for me. The staff at Toyota of grand rapids were great, everyone from the receptionist to the salesmen and the finance manager. They listened to everything I had to say and made sure I was happy above all. There was an issue with my down payment that was taken care of immediately with absolutely no hassle. I worked with their office administrator in the back to take care of my issue and was treated wonderfully throughout the whol process. I would definitely recommend anyone on the staff at Toyota of Grand Rapids.
outstanding service. What I liked best about this place was that I never felt rushed and they weren
Would we choose to work with them the future? You bet !. We recently selected Toyota of Grand Rapids for our new vehicle. Absolutely everything about our experience went well. We got what we wanted for our trade and they honored the advertised price we found. Tim assisted us with the trade. he handled all the details and we did not have to haggle for hours on end. Once we had picked out the right car he guided us through the rest of the paperwork and finance. No stress and a new car, that does not happen often.
Highly recommend, they mean business!. Service advisors at Toyota in grand rapids are a wealth of knowledge when it comes to anything related to Toyotas and the mechanics of the cars ! They are pleasant to talk with, and I feel I learn something new from the guy every time. They helped me get a major repair done and I got away with reasonable price.
I feel like they won't rip you off here and they're very nic. My check engine light came on my camry last week and I took my car to Toyota of Grand Rapids. I was able to drop my car off right away and the car was ready the same day. I know nothing about cars, so I always get nervous that the mechanic is going to rip me off, but I felt very confident with this shop. They didn't treat me like an idiot or give me a creepy vibe. They just hooked the car up to the computer which gave them a code that meant it was likely just a fuel cap that needed to be replaced. So, they just charged me a small fee for replacing the fuel cap. They said if the light comes on again, then they'll do more tests, but that they didn't think that was necessary for now.
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