Walker >Wholesale Power Equipment > Fire Pros Inc
2710 Northridge Dr NW Ste F, Grand Rapids, MI | Directions 4954443.020213 -85.734759
Wonderful! – I have had my equipment serviced else where in the past. Having not been impressed by the others I was still looking for 'the one' that I wanted to work with.
I found them to be honest, friendly, and forthright and offering me tips on how I could save money. There was NO pressure to buy anything. In fact the service that the previous companies had charged some sizable fees for Fire Pros Inc. performed for free!
They educated me on my equipment and servicing requirements and what I should expect. Everyone that I spoke with was knowledgeable and honest.
Unlike JLaw12 I don't care if their jeans are clean or dirty, these guys are laborers so I don't expect them to stop and have their clothes cleaned mid day to impress me. Nor would I suggest that we determine what a person wears is an indicator of what they know.
I visited their show room and it was clean and well staffed. The atmosphere was more like one big happy family than a cold corporate office. They had countless awards from within their industry. This tells me that they indeed do know what they are doing!
I really can't say enough nice things about them and I highly reccomend this business!
These guys service life safety equipment? – The technicians show up wearing dirty blue jeans and tshirts. Is this who I want servicing equipment that is supposed to protect the lives of my employees? NO! It was a different technician every time until I grew tired of the unprofessionalism.
High pressure sales made the initial low price coupled with the unprofessionalism easy to switch to a company who provided quality people and service. Sure I paid a little more but at least I know I'm safe with the new company. The new company actually spends more than 10 minutes on site to ensure that my equipment operates properly.
I would not recommend doing business with this company at all.
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