Computer Rescue 911

Couldn't be happier!. I stopped by the store and bought a new computer. I couldn't believe how quickly everything was done and installed at my office! I found the same Norton in the paper for $20 more than what I bought it for there. I would highly reccomend!…

Got stuck disc out of laptop. Brought in a macbook with a CD stuck in the drive. Two days later I got the call that it was done. (A day earlier than promised - that's nice) They handed me the macbook and and the CD and charged me for an hour's worth of labor. When I asked if the drive was safe to use, they had no idea. They called the repair guy and he didn't know. They offered to put a blank CD in to try it, and if it did get stuck they'd be happy to charge me to put in a new drive.

Wouldn't the logical step for the repair guy be to test the drive to see if it's faulty or if it was just a problem with a bad disc?

(UPDATE:) Drive does work, probably a problem with library CD with extra stuff stuck on top of it. It was nice to get a follow up call after my original 1-star post here.…

They do a great job for my company's IT needs!. They provide monthly preventative maintenance for my company to keep the computers running smoothly. Great company! I love their professionalism, technical knowledge, affordable prices and honesty. That says it all!…