The Mobile Electronics Guru

Doesn't Recommend

Mark S.

Joined 1 year ago

RUN AWAY!. Do not be fooled by the Groupon being offered, it will cost you far more in the long run. I bought one of the Groupons and called in to set up an appointment and inquire about the 'bypass' as none of the other places I had looked into had mentioned it. I was informed that the bypass was an additional $100 and was needed on almost all cars made after 2005. I called around and realized two things: 1) the bypass was not mandatory for my vehicle or this model of car starter, there were multiple ways around it. and 2) this exact model being advertised as a value of over $300 was being installed at MULTIPLE other shops for $199 and these installs did not require an additional cost of $100. When I called back and brought this to the attention of the shop I was told I could go somewhere else if I wanted a "piece of s**t car starter". I promptly called Groupon and returned my certificate. The woman that helped me was not surprised, and apparently I was not the first to want a refund for this particular certificate. Judging by all of these reviews - not to mention the responses - I was one of the lucky ones. There are MANY shops in town with great reputations that won't cost you any more than this "deal". I spent $225 out the door. Though I'm probably only saying that because I am the "competition".

Doesn't Recommend

susie a.

Joined 2 years ago

Poor Business!. Dont Go There!!!! I bought a phython 533 at The Electronic Mobile Guro and was tolded when asked if there would be any problems and there answer was I would need to buy a bypass but no problems.. Made the appointment for the 15th of Dec. for 11:00. Had the car there by 10:00 was told 4 hours. At 2:00 my car had not moved from outside and by 4:30 when I came to pick it up they said just got started. Could I bring it back the 16th but on the 16th got a call and said installer called in so made another appointment on the 28th. Was promised at 9:00am my car would be the first to be worked on and it would take 4 hours. At 4:30 I went to pick up my car and they was putting it back together. At 5:30 the car was ready they said but now the check engine light was on which they finally fixed after a 10 min. wait. No one explain by using the bypass that now my car does not fuction the way it did before. The promise a guarantee for the life of my car but nothing was giving in writing. For my trouble they would give me a free detail the last day I took my car in. Did not happen but tolded I could bring my car back by July to have it done. On the rainy 29th I was driving and my windshield wipers quit and when I stopped in to Guro they said they never touched the wipers. Dec. 31 my mechanic found they had ran a wire but never secured it and it got wrapped around the arm and popped the arm out. 3 hour job. I have read this Guro has a complaint at the Better Buisness , Also read there reviews there are alot of people that have had the same problems I have had. They also write there own reviews that make them look good. ( Dec.23th). Taking my care in for the free details no way they will ever touch my car again. My 4 hours total was a total of 16 hours, plus a 3 hour mechanic charge. If you want a car starter go to a place that has good reviews and knows what they are doing!!!!!!!